So handy for a disabled person like me as you can park close to machines. No need for washing detergent as it comes all in. I have used these many times since my home washing machine gave up after 20+ years.I found old dried in stains like I had on my coat came out. I find the washing doesn’t crease and my chunky knitwear was nearly dry. I haven’t used the dryer so I am not able to comment on it. I only wish I could buy one of these machines for home use. I like how you can have a snack and coffee while waiting for washing to finish.I even catch up on I Player programmes. 30 degrees does in 30 minutes and 40 degrees does in 40 minutes. Try one out I am sure you won’t be disappointed.