What should I do if the washing machine does not start?
Is the washing machine not starting? Please press the START button of the selected machine and check if the door is closed properly.
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What do I do if the washing machine starts running without water?
Is the washing machine running without water? This is a malfunction and we are sorry about it. Please contact our customer service department at 09 70 82 32 47.
What do I do if the spin cycle takes too long?
Do you feel that the spin cycle is taking too long? Please note that the spin cycle is divided into several phases, so please be patient.
What do I do if the laundry is stuck in the washing machine?
Is your laundry stuck in the machine? If it takes longer than 30 minutes, this is a malfunction and we are sorry. Please contact our customer service department at 09 70 82 32 47.
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